Privacy Policy

The Greenwich Hotel
Last updated: August 19, 2026 · Applies to: https://thegreenwichhotel.com · Regulations: GDPR (EU General Data Protection Regulation), CCPA/CPRA (California Consumer

Privacy Act), CIPA (California Invasion of Privacy Act), U.S. State Privacy Laws (Colorado & others)
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1. Introduction

Welcome to The Greenwich Hotel (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://thegreenwichhotel.com (the “Site”).

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
This policy was last updated on August 19, 2026 and applies to Other activities.
Submit a privacy request

To exercise any of the rights described below (access, deletion, correction, portability, or opt-out), submit a request through our privacy request form, or email us at frontdesk@thegreenwichhotel.com.

2. Information We Collect

We may collect information about you in the following ways:

• – Personal Data: Name, email address, and other identifiers you voluntarily provide.
• – Usage Data: IP address, browser type, pages visited, time spent, and referring URLs.
• – Cookies & Tracking: We use cookies and similar tracking technologies as described in Section 5.
• – Device Data: Hardware model, operating system, unique device identifiers.

3. How We Use Your Information

We use the information we collect to:

• – Operate, maintain, and improve our Site and services.
• – Respond to your comments, questions, and requests.
• – Send administrative information and updates.
• – Monitor usage patterns and analyse trends to improve user experience.
• – Detect, prevent, and address technical issues and fraudulent activity.
• – Comply with legal obligations under CCPA/CPRA and other applicable law.
• – Process data under lawful bases including consent, contract, and legitimate interests.

4. Third-Party Services & Trackers

Our Site uses third-party services that may collect data independently. The following services have been detected on our Site:

• – Category
• – Services
• – Analytics
• – Google Analytics, Google Tag Manager

Each third-party service has its own privacy policy governing its data practices. We encourage you to review them.

5. Cookies & Consent

We use cookies to enhance your experience. When you visit our Site, we display a consent banner that allows you to accept or decline non-essential cookies.
Essential cookies: Required for the Site to function. Cannot be disabled.
Analytics cookies: Help us understand how visitors interact with the Site.
Marketing cookies: Used to deliver relevant advertising.
Session recording: May capture mouse movements and interactions to improve UX.
You can change your cookie preferences at any time by clicking the “Cookie Settings” link in our consent banner.

6. GDPR — Your Rights (EU/EEA Residents)

If you are located in the European Union or European Economic Area, you have the following rights under GDPR:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
• Right to Restriction: Request that we restrict processing of your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing.

To exercise your rights, contact us at frontdesk@thegreenwichhotel.com.

7. CCPA/CPRA — Your Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the CPRA:

• Right to Know: Know what personal information we collect, use, share, or sell.
• Right to Delete: Request deletion of personal information we’ve collected.
• Right to Opt-Out: Opt out of the sale or sharing of your personal information.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Limit: Limit use of sensitive personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To submit a CCPA request, contact us at the details in Section 10. We will respond within 45 days.

Do Not Sell or Share My Personal Information: We do not sell personal information. To opt out of sharing for cross-context behavioural advertising, use our cookie settings.

8. CIPA Notice (California)

Under the California Invasion of Privacy Act (CIPA), we notify you that our Site may use session replay or recording technologies that capture your interactions. Your use of this Site constitutes consent to such recording where applicable.

We obtain explicit consent via our cookie consent banner before activating any session replay tools.

U.S. State Privacy Rights
Depending on your state of residence, you may have rights under a comprehensive state privacy law — including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), Florida (FDBR), Delaware (DPDPA), Iowa (ICDPA), Utah (UCPA), Montana (MTCDPA), and Nebraska (NDPA), among others. Subject to the specific law, your rights generally include:

• – Right to Access / Know the personal data we process about you.
• – Right to Correct inaccurate personal data (not provided under Iowa or Utah law).
• – Right to Delete personal data.
• – Right to Data Portability — obtain a copy in a portable, machine-readable format.
• – Right to Opt Out of targeted advertising, the sale of personal data, and certain profiling. Use the “Opt Out of the Sale/Sharing of Personal Data” control in our cookie settings.
• – Opt-in consent for sensitive data: In states that require it (e.g. Delaware, Montana, Nebraska, Colorado, Connecticut, Virginia) we obtain your opt-in consent before processing sensitive personal data. Utah and Iowa instead provide an opt-out.
• – Right to Appeal our decision on your request, where the applicable state law provides one (e.g. Montana, Colorado, Virginia).

We honor Global Privacy Control (GPC) browser signals as a valid opt-out of the sale/sharing of personal data in states that recognise them.

To exercise these rights, contact us at frontdesk@thegreenwichhotel.com. We respond within the timeframe required by your state’s law (typically 45 days).

Data Retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

• Consent records: retained for as long as necessary to evidence your consent and meet our legal obligations, after which they are securely deleted.
• Analytics data: up to 26 months.
• Account data: for the duration of your account, then deleted after the applicable grace period.

Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, access controls, and regular security audits.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last Updated” date at the top of this page.
Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy:

• Email: frontdesk@thegreenwichhotel.com
• Website: https://thegreenwichhotel.com

If you are in the EU/EEA and are not satisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority.